Sales
Vivint Smart Home

Delivering media-rich experiences for every channel

Situation
  • Inconsistent experiences 
  • Mapping assets to the buyer journey
  • Speed to support the sales team

Use Case
  • Real-time updates 
  • Interactive engagement
  • Consistent, controlled brand 

 


Impact
  • Increased customer engagement
  • More informed customers

“The thing about a microapp compared to a brochure — a brochure doesn’t live, it doesn’t interact with you … Tiled is a much more effective way of communicating. It’s alive.”

Vess Pearson

ceo, Aptive Environmental

“Tiled has become our storefront. It’s how we control the conversation with the customer and offer a consistent brand experience. It’s making the process easier for our team and better for our customers.”

Josh Crittenden

vp of sales experience, vivint

“One of the most compelling things about Tiled was the visual representation of the playbooks we created… we wanted to figure out a better way to get information in front of the sales manager to allow them to choose their own adventure.”

Ellen Rataj

director of training & development, hubspot

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