Who are we?
At Tiled, we believe experiences bring people and ideas together. Our mission is to unleash creative storytelling. Tiled is a microapp platform that empowers creative teams to build, share, and measure interactive content that inspires action. Bring any brand story to life and deliver real business impact - no code, just creativity.
Tiled is looking for a self-motivated and highly collaborative Customer Success Manager with a customer-first mindset to join our team of passionate people who are revolutionizing the world of interactive experiences.
As a Customer Success Manager, you will be the primary contact for a set of our customers with Tiled. You will become an expert in our product, capable of diverse and proactive solutions while becoming a trusted advisor to guide customers towards content solutions. Organizationally, you will be part of the Customer Success organization and will work closely with the Sales, Product, and Marketing teams.
What you’ll do:
Specifically, we are looking for someone with a customer-first mindset who will:
What you’ll bring:
If you’re looking to make a high-level impact at a small and rapidly growing company, Tiled is the place for you! Tiled’s culture is one of being customer-obsessed, radically transparent, and boldly accountable.
We offer competitive pay and excellent benefits including; health, dental, vision, and 401k. Other perks include; unlimited PTO, and wonderful work/life balance.
Tiled is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
Come work with us!
A definition of balance from our CEO
While we take pride in our work ethic and driving towards the summit of our craft, we also take pride in knowing that we’re aligning our time and priorities with the ultimate summit, to be surrounded on all sides by those who we love and are loved by.
We believe that our relationships are the primary motivator and that at the summit of life, the relationships that we’ve fostered will be our greatest legacy. These relationships — our immediate and extended families, our friends, our communities, our churches, our colleagues — these are the people (and furry friends) we intersect with daily. Call it family. Call it tribe. Whatever it is, we support the people that support us, and we believe achieving balance between work and family allows us to be our best selves and reach life’s summits.
Time is the most valuable thing we have. We seek to spend our time with gratitude in ways that feel meaningful as we build towards our goals at work and at home. Spending time to serve and contribute to the world around us is as vital to our pursuits as our personal and strategic goals.